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customer support associate
Technotask Business Solutions Pvt. Ltd
Full Time 500 vacancies
Salary
1 - 3 LPA
Experience
0-10 years
Applications
7
Job Description
Position: Customer Support Executive
Location: Vijayawada
Job Type: Full-Time
About the Role
Technotask Business Solutions is seeking enthusiastic and customer-focused Customer Support Executives to handle customer inquiries, provide timely assistance, and ensure a positive customer experience. The ideal candidate should possess excellent communication skills and a customer-centric approach.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries and resolve issues efficiently.
Provide accurate information about products and services.
Record customer interactions and maintain updated records.
Escalate complex issues to the appropriate department when required.
Follow up with customers to ensure issue resolution.
Maintain high levels of customer satisfaction.
Achieve daily productivity and quality targets.
Eligibility
Intermediate / Any Graduate
Freshers and experienced candidates can apply.
Excellent communication skills in Telugu and/or English.
Basic computer knowledge is required.
Skills Required
Communication Skills
Customer Service Orientation
Problem-Solving Skills
Active Listening
Computer Knowledge
Time Management
Teamwork
Benefits
Attractive Salary Package
Performance-Based Incentives
Professional Work Environment
Career Growth Opportunities
Training & Development Support
Employee-Friendly Work Culture
Location: Vijayawada
Job Type: Full-Time
About the Role
Technotask Business Solutions is seeking enthusiastic and customer-focused Customer Support Executives to handle customer inquiries, provide timely assistance, and ensure a positive customer experience. The ideal candidate should possess excellent communication skills and a customer-centric approach.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries and resolve issues efficiently.
Provide accurate information about products and services.
Record customer interactions and maintain updated records.
Escalate complex issues to the appropriate department when required.
Follow up with customers to ensure issue resolution.
Maintain high levels of customer satisfaction.
Achieve daily productivity and quality targets.
Eligibility
Intermediate / Any Graduate
Freshers and experienced candidates can apply.
Excellent communication skills in Telugu and/or English.
Basic computer knowledge is required.
Skills Required
Communication Skills
Customer Service Orientation
Problem-Solving Skills
Active Listening
Computer Knowledge
Time Management
Teamwork
Benefits
Attractive Salary Package
Performance-Based Incentives
Professional Work Environment
Career Growth Opportunities
Training & Development Support
Employee-Friendly Work Culture