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Customer Support Executive
Global Degrees
Vijayawada, Andhra Pradesh Full Time 8 vacancies
Salary
2 - 4 LPA
Experience
0-3 years
Applications
77
Job Description
Respond to customer questions through phone, email, and live chat in a timely manner.
Troubleshoot technical or service problems and guide customers to a solution.
Update and track customer records using Customer Relationship Management (CRM) software.
The ability to find fast and accurate solutions to difficult situations
The ability to stay calm and helpful, even when dealing with angry or stressed customers
Clear and polite verbal and written communication
Troubleshoot technical or service problems and guide customers to a solution.
Update and track customer records using Customer Relationship Management (CRM) software.
The ability to find fast and accurate solutions to difficult situations
The ability to stay calm and helpful, even when dealing with angry or stressed customers
Clear and polite verbal and written communication
Requirements
Zero to three years of experience in a customer service or support role
A high school diploma or a bachelor's degree in business or communication.
A high school diploma or a bachelor's degree in business or communication.