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Retail Sales executive

Caliber Enterprises

Hyderabad, Telangana Full Time 20 vacancies
Salary
150,000 - 200,000 LPA
Experience
0-5 years
Applications
6

Job Description

Job Title: Retail Sales Executive

Company: Darpan Furnishings
Location: Assigned Retail Store
Department: Retail Sales

Job Summary

The Retail Sales Executive is responsible for delivering an exceptional customer experience by understanding customer requirements, recommending suitable furnishing products, achieving sales targets, and ensuring smooth store operations. The role plays a key part in enhancing customer satisfaction and driving store revenue.

Key Responsibilities

- Welcome customers and understand their furnishing requirements.
- Recommend suitable products such as curtains, upholstery fabrics, blinds, wallpapers, flooring, mattresses, and home décor items.
- Achieve individual and store sales targets.
- Build strong customer relationships to encourage repeat business and referrals.
- Maintain excellent product knowledge and explain product features and benefits.
- Ensure attractive product displays and maintain store visual merchandising standards.
- Coordinate with the measurement, installation, and delivery teams for timely service.
- Handle customer queries, complaints, and provide prompt resolutions.
- Generate quotations, process orders, and follow up until order completion.
- Maintain daily sales records, customer data, and billing documentation.
- Support inventory management and ensure stock availability.
- Follow company policies and maintain high standards of customer service.

Qualifications

- Graduate or Intermediate (12th Pass) with relevant retail sales experience.
- 1–3 years of experience in retail sales (experience in home furnishings, furniture, textiles, interiors, or lifestyle products is preferred).
- Good communication and interpersonal skills.
- Basic computer knowledge and billing software proficiency.
- Customer-focused with strong selling and negotiation skills.

Key Skills

- Retail Sales
- Customer Service
- Product Demonstration
- Upselling & Cross-selling
- Communication & Negotiation
- Billing & Order Processing
- Visual Merchandising
- Teamwork

Compensation

- Fixed Salary + Sales Incentives + Performance Benefits (as per company policy).