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TH
Telecaller
Talenzy HR Solutions & Services
Guntur, Andhra Pradesh Full Time 1 vacancy
Salary
180,000 - 216,000 LPA
Experience
1-2 years
Applications
9
Job Description
Job Title: Telecaller
Department: Sales / Customer Support
Employment Type: Full-Time
Location: Guntur.
Role Overview
We are looking for an enthusiastic and customer-focused **Telecaller** to handle customer interactions, generate leads, provide information about Go Scholar services, and support the sales team in achieving enrollment targets. The ideal candidate should have good communication skills and a positive attitude toward customer engagement.
Key Responsibilities
* Make outbound calls to prospective students/customers and explain Go Scholar programs/services.
* Handle inbound inquiries and provide accurate information to customers.
* Generate and qualify leads through phone conversations.
* Follow up with interested candidates and maintain regular communication.
* Schedule appointments, counselling sessions, or demos as required.
* Maintain call records, customer details, and follow-up status.
* Achieve daily and monthly call and conversion targets.
* Coordinate with the sales/counselling team for successful lead conversion.
* Handle customer queries professionally and ensure customer satisfaction.
Required Skills
* Excellent verbal communication skills.
* Good convincing and interpersonal skills.
* Basic knowledge of MS Excel and CRM tools.
* Positive attitude with a target-oriented approach.
* Ability to handle customer conversations professionally.
* Good listening and problem-solving skills.
Qualifications
* Any graduate can apply.
* Freshers and experienced candidates are welcome.
* Prior experience in telecalling, customer support, or sales will be an added advantage.
Department: Sales / Customer Support
Employment Type: Full-Time
Location: Guntur.
Role Overview
We are looking for an enthusiastic and customer-focused **Telecaller** to handle customer interactions, generate leads, provide information about Go Scholar services, and support the sales team in achieving enrollment targets. The ideal candidate should have good communication skills and a positive attitude toward customer engagement.
Key Responsibilities
* Make outbound calls to prospective students/customers and explain Go Scholar programs/services.
* Handle inbound inquiries and provide accurate information to customers.
* Generate and qualify leads through phone conversations.
* Follow up with interested candidates and maintain regular communication.
* Schedule appointments, counselling sessions, or demos as required.
* Maintain call records, customer details, and follow-up status.
* Achieve daily and monthly call and conversion targets.
* Coordinate with the sales/counselling team for successful lead conversion.
* Handle customer queries professionally and ensure customer satisfaction.
Required Skills
* Excellent verbal communication skills.
* Good convincing and interpersonal skills.
* Basic knowledge of MS Excel and CRM tools.
* Positive attitude with a target-oriented approach.
* Ability to handle customer conversations professionally.
* Good listening and problem-solving skills.
Qualifications
* Any graduate can apply.
* Freshers and experienced candidates are welcome.
* Prior experience in telecalling, customer support, or sales will be an added advantage.
Requirements
* Any graduate qualification.
* Freshers and experienced candidates can apply.
* Excellent communication and convincing skills.
* Basic knowledge of MS Excel and CRM tools.
* Customer-focused, target-oriented, and good follow-up skills.
* Freshers and experienced candidates can apply.
* Excellent communication and convincing skills.
* Basic knowledge of MS Excel and CRM tools.
* Customer-focused, target-oriented, and good follow-up skills.