telecalling

We are looking for an enthusiastic and customer-focused Telecalling Executive to connect with prospective and existing customers, promote the company's products or services, generate leads, and maintain strong customer relationships. The ideal candidate should have excellent communication and persuasion skills.

Key Responsibilities
Make outbound calls to prospective customers from the provided database.
Handle inbound customer inquiries professionally and efficiently.
Explain products, services, offers, and company policies to customers.
Generate qualified leads and schedule appointments for the sales team.
Follow up with potential customers to convert inquiries into sales.
Maintain accurate records of customer interactions in CRM or Excel.
Achieve daily, weekly, and monthly calling and lead generation targets.
Resolve basic customer queries and escalate complex issues when necessary.
Build and maintain positive customer relationships.
Ensure high levels of customer satisfaction through effective communication.